Payouts/Payments: View and Search for Payouts
Payors have complete access to all payout activity and payments – filterable by Payor, Payee, date range, Remote ID, memo, and payment amount.
The Payment Tracker allows Backoffice users to view all details known on a payment in two tabs, Information and Tracker. These include unique IDs associated with the payment and payment destination. The Tracker tab is useful to understand which internal steps a payment has gone through and when it was sent to the specific payment rail.
API Centric and Responsive UI Design
Utilize APIs or elegant UI for operational tools and information. Backoffice functionality can be accessed through the Backoffice Portal or APIs allowing easy integration into existing operational systems. Operations, AP and Treasury can easily stay connected, even while on- the-go with a responsive system that works on multiple devices.
View, Add, Edit, Manage Payor Details
Clients can view a summary of all Payor details including Payor onboarding, Payor Hierarchy, Payor users, Payees, account balances, and payouts. Users can click on a Payor’s name to view details or opt to search by Payor name, KYC status and/or email address.
View and Manage Payees
A summary view of Payees that have been invited and onboarded onto the platform. In the Payees tab, users can search for Payees and view Payee personal data, payment history and payment statuses and tracking.
Search: Sorting and Filtering
The Backoffice Portal allows users to research by filtering on multiple fields for Payees, Payouts, and Payments. This is helpful when only partial information is known or when narrowing in on an inquiry or issue.
Accounts/Source Accounts/Funding: Manage Payor Funding Accounts
Backoffice users can view and manage Payor funding sources and balance activity on the platform (auto top-up, transfer funds to linked accounts, low balance notifications).
Reports: Export Payouts Transaction Details
Export historical transaction reports by date range or easily download all information into a CSV or Excel format to import into your reporting system for reconciliation.
Summary of Capabilities
Velo provides secure, easy to use tools for managing the platform. The Backoffice Portal offers users comprehensive access to data that allows for viewing and managing both Payor and Payee profiles. This overarching view provides details necessary for platform activity monitoring, customer support and general troubleshooting.
Master Admin users can create, edit and disable subordinate user profiles and create Payouts and view Payee profiles. Admin users can create subordinate user profiles and can create Payouts and view Payee profiles. Support users have read-only access to Payee profiles and Payout history.
Secure Access via Two-Factor Authentication (2FA)
Access to the Backoffice Portal is secured by two-factor authentication. Users for the Backoffice Portal require a physical ‘hard token’, a HMAC-based One-time Password algorithm. Backoffice users are provisioned with a Yubikey which they use to authenticate their access to the platform.